Shipping
Please allow 3-5 days processing time to pack and send orders. We ship via Australia Post (Standard Registered), and the estimated delivery time is 3-7 business days Australia-wide and 10-15 business days for international (tracked). For EU customers, we do not currently have the capability to collect and be registered for VAT taxes. We ship the DDU method, meaning that you are responsible for paying VAT and any duty fees upon arrival at the port of your country.
If you need additional options for your package not offered on our site, please send us a message on Instagram. If your package is lost, stolen, or damaged in transit, we do not have control over this once the package is in the hands of the delivery carrier.
*Please allow for extra delays in some circumstances.
Australia
- Small (up to 500g) – $5USD
- Medium (up to 1kg) – $8USD
- Large (up to 2kg) – $12USD
*Orders over 2kg will not incur extra costs.
USA & Rest of the world
- Small (up to 1lb / 500g) – $14USD
- Medium (up to 2.2lb / 1kg) – $20USD
- Large (up to 4.4lb / 2kg) – $32USD
*Orders over 4.4lb / 2kg will not incur extra costs.
Payment
Prices are listed on the site as USD, but if you are in Australia you can change the currency in the top right corner. We have it this way because our customers are from all over the world and USD is easiest to translate!
Payment is made through our website e-commerce system via Paypal. At checkout please provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.
Return Policy
In general, we do not offer returns or exchanges. Please check photos and videos before purchasing. Also take note of the measurements of the piece!
Please don’t hesitate to send us an email if you have any questions or concerns!
Privacy Policy
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.